Welcome to Face Swap (hereinafter referred to as the “App”). This Privacy Policy clearly informs users of our rules for collecting, using, storing, transmitting and protecting personal data, and fully complies with the EU General Data Protection Regulation (GDPR) as well as global data‑protection requirements. By accessing, logging in or using the App, you acknowledge that you have read, understood and agree to this Privacy Policy and the End‑User License Agreement (EULA). If you do not accept any part of this policy, please stop using the App immediately.
1. Types of Information We Collect
1.1 Content Uploaded Voluntarily by Users
Photos and videos you upload are used solely to deliver core AI photo and video editing services for your own creation, editing and generation requests. Without your explicit consent, we will never use your photos or video materials for AI model training, commercial marketing, public display, external sharing or any other unrelated purposes. After processing is completed, your materials will be managed in accordance with established data‑cleansing rules to protect your content privacy.
1.2 Device Identifiers and Runtime Logs
To guarantee stable operation and improve user experience, we automatically collect Android Device ID, device model, operating‑system version, application runtime logs, crash records and operation traces. This data is only used for troubleshooting, performance optimization and product iteration. We do not collect sensitive information irrelevant to core functions such as contacts, SMS messages or location data.
1.3 Advertising Identifier
This App integrates third‑party advertising services and may access your device Advertising ID to serve personalized advertisements matching your preferences. You retain full control. You may disable ad‑tracking and revoke access to the Advertising ID at any time in your device system settings. After disabling, you can still use all features of the App; you will only receive generic non‑personalized ads that are no longer based on your behaviour.
1.4 Payment and Order Data
All subscriptions and in‑app purchases are fully processed by Google Play and App Store. We do not collect or store bank‑card, credit‑card or payment‑password data. We only receive official order‑verification tokens from app stores to confirm purchased entitlements and unlock premium features. You may go to your app‑store subscription‑management page at any time to cancel auto‑renewal and stop future recurring charges.
We do not actively collect government‑issued identity information such as ID‑card numbers, real‑world names or residential addresses.
2. How We Use Personal Data
We process collected data only to the extent necessary and lawful:
- To provide, maintain and optimise core AI‑powered photo and video‑editing services;
- To resolve runtime errors, fix bugs and improve compatibility and performance;
- To conduct anonymised statistical analysis for product iteration and experience improvement;
- To validate purchase orders and deliver subscription and in‑app purchase benefits;
- To serve advertisements for free‑tier users and differentiate service entitlements.
3. Data Sharing and Disclosure
- Where strictly required for core functionality, anonymised data may be transferred to compliant AI‑computing providers and third‑party ad partners. All partners are bound by data‑confidentiality obligations and must follow global data‑protection legislation.
- We never sell, rent or trade your personal data or user‑generated content to unaffiliated third parties.
- Disclosure will only occur when we are legally compelled, for example by valid judicial requests or requirements to protect public safety.
4. Data Storage, Retention and Cross‑Border Transfer
- Our servers are located in Silicon Valley, United States. You acknowledge and agree that your data may be stored and processed outside your home jurisdiction. Cross‑border transfers are arranged to meet GDPR requirements.
- Temporary operation records and runtime logs generated during your session will be permanently deleted within 24 hours.
- If you stop using the App, your associated personal data and device information stored by our system will be permanently erased after 90 days.
- You may submit a request via in‑app support to manually delete all your related user data, creation history and device‑linked information.
- Industry‑standard encryption protects data in transit and at rest. No internet‑based system can guarantee absolute security. Please keep your device properly secured.
5. User Conduct, Reporting and Feedback
- When creating and editing photos and videos within the App, you must comply with applicable laws and our agreements. You are prohibited from creating or distributing obscene, violent, infringing, insulting or otherwise objectionable material.
- If you encounter offensive or inappropriate content or observe misuse of this App, please report it via the in‑app reporting tool or in‑app customer‑support channel for our review.
- For technical issues, usage questions, compliance concerns or data‑right requests, please reach out through in‑app support. We aim to respond and address valid requests within 15 calendar days.
6. Your Statutory Rights (GDPR‑Compliant)
- Right of access: You may view your created photos, videos and activity records inside the App.
- Right to erasure: Temporary session data is auto‑deleted within 24 hours. Personal data is automatically erased 90 days after you cease usage. You may also request manual full deletion via in‑app support.
- Right to withdraw consent: You can revoke permissions such as gallery access, storage access or ad‑tracking in your device settings. Some features will stop working after permission revocation.
- Right to opt out of personalised advertising: Disable Advertising‑ID tracking in your system settings to stop personalised ad delivery.
- Right to rectification, restriction of processing and data portability: Submit your request through in‑app customer support.
- Right to lodge a complaint: Users located in the European Union have the right to file a complaint with their local Data‑Protection Authority (DPA) if they believe our data‑processing activities violate applicable law.
7. Minor Protection
This App is intended exclusively for users aged 16 years and older. Individuals under 16 must not register, log in or use the App and must not upload photos, videos or any personal information. If we become aware that personal data of a minor under 16 has been collected, we will immediately and irreversibly delete all related records.
8. Third‑Party Services
This App integrates third‑party services for advertising, AI computing and store‑based payments. These providers maintain their own privacy policies and terms. This Privacy Policy governs only our own processing and does not apply to third‑party services. Your use of the App is also subject to the End‑User License Agreement (EULA).
9. Policy Updates
We may revise this Privacy Policy from time to time. Changes will be notified by in‑app announcements or pop‑up notices. Your continued use of the App after updates constitutes acceptance of the revised terms.
10. Contact Us
If you have questions regarding this Privacy Policy, personal‑data processing, exercising your data rights, technical bugs or content reporting, please submit your inquiry via the in‑app customer‑support channel. We will respond within 15 calendar days.